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Type: Conference Proceedings
Author(s): Patricia L. Winter; Heidi Bigler-Cole
Publication Date: 2006

A user needs assessment surrounding National Predictive Services was conducted involving current and prospective customers. Needs assessments (Rossi, Freeman and Lipsey 1999) are a useful form of program evaluation. National Predictive Services offers products and services through websites, briefings, and emails. The main purpose of this service is to supply information to fire managers and associated personnel that will help them make decisions about deploying fire personnel and resources during a thirty-day period. By gathering information from users of a program, the target respondent group provides key information. That information can then be used formatively, that is, it can feed back into further program refinement and development (Quinn Patton 1986). Furthermore, evaluation should be a part of every serious risk communication effort (Slovic, Kraus and Covello 1990).

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Link to this document (25 KB; pdf)
Citation: Winter, Patricia L.; Bigler-Cole, H. 2006. Improving a national fire information program: a needs assessment approach. Proceedings of the 3rd International Fire Ecology and Management Congress; 2006 November 13-17; San Diego, CA.

Cataloging Information

Alaska    California    Eastern    Great Basin    Hawaii    Northern Rockies    Northwest    Rocky Mountain    Southern    Southwest    National
  • decision making
  • managers
  • public opinion
  • resource allocation
  • survey
Record Last Modified:
Record Maintained By: FRAMES Staff (
FRAMES Record Number: 8207